Volunteering Opportunities at Nottingham Credit Union


We are looking for volunteers to join us and help develop the Credit Union so we can help more people across Nottingham and Nottinghamshire

Nottingham Credit Union is a community owned provider of simple savings and affordable loans. Many people are not able to obtain affordable credit from the high street banks and may resort to either high cost lenders, doorstep lenders, rent to buy retailers or illegal loans sharks.  The Credit Union provides alternative, simple affordable loans for people who may not have a perfect credit record.  Many Nottinghamshire people save with us as they know we will look to lend their money to people in their communities who may otherwise struggle to obtain affordable credit.

The Credit Union is owned by its members and any profits made are either reinvested or distributed to members by way of a dividend. It has been helping people in Nottinghamshire for over 25 years and has offices on Maid Marian Way, Nottingham and Clumber Street, Mansfield.  The Credit Union has expanded steadily and currently has 7,500 members.

The Credit Union is authorised by The Prudential Regulation Authority (PRA) and regulated by the PRA and The Financial Conduct Authority (FCA).

We have a number of voluntary roles available:


Board Director

We are seeking a Director to join the board, who can bring his/her own experience and voice to help us make further progress in serving our current and future members as we move forward. The Board is entirely voluntary and made up of people from the private, public and voluntary sectors.

If you are interested in becoming a Board Director please email the Chair, Liz Blackman at lizzieb26@hotmail.co.uk 


Member Services Assistant

Based either at Nottingham or Mansfield.  Working agreed days/times.  Providing face-to-face or telephony service to members.  Using our systems to update member records, completing membership opening, loan processing and handling cash.  The role may suit people who have had previous experience of dealing with the general public in retail or finance.


Credit Union Ambassador

Working with the General Manager, The Credit Union Ambassadors would help promote the Credit Union in our local communities.  They would maintain contact with a group of local partners for example local community groups, charities, churches, schools, debt advice organisations, local companies etc. and identify opportunities for promoting the Credit Union.  They would be comfortable talking to small groups of people about what The Credit Union does, answering queries and signing up new members.  These roles wouldn’t necessarily work fixed days, rather they would be available as and when an opportunity arises. As such they can be home based although there would be a need to visit the Nottingham office from time to time. This role may be ideal for someone who wants to volunteer but isn’t able to commit to working fixed days/dates. We are particularly interested in talking to people who could assist promoting the Credit Union in Newark, Mansfield and across Nottingham city.


Digital & Social Media Marketing / Website Design & Maintenance 

This role would help us develop our digital/social media presence. Ensuring content is relevant to our members/potential members and clearly articulates why we are different. Need to ensure any online promotional activity is legal, relevant and effective.  This role would suit someone who already works in a similar role and has some spare time they are willing to commit to support their community or may suit a Marketing Student who has some skills and is looking to develop their work experience to support further employment applications.


Marketing Assistant

Assisting in creating Marketing and Promotional material that is engaging and relevant. 


Arrears Assistant  

Based in our Nottingham Office and working agreed days/times the role would support the Arrears Manager, speaking with members who are struggling to repay their loans and trying to agree a repayment plan that takes into account their circumstances and is consistent with our policies and legislation.


General Maintenance

Based in our Nottingham Office this person would help us with basic maintenance, repairs and decoration.


Please note:-

  • All of these roles are voluntary roles.
  • Expenses for travel and lunch allowance (when working more than 5 hours) would be paid.
  • We would need a completed application and we would undertake referencing.
  • Hours can be discussed/agreed to suit you.


If you are interested, or would just like an initial discussion please email: JasonEaves@nottinghamcu.co.uk

Jason Eaves

General Manager

Tel: 0115 8283120

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