Mansfield Credit Union Celebrates Office’s Second Birthday

The Mansfield branch of Nottingham Credit Union has celebrated its second birthday by raising over £100 for chosen charity, Mansfield Arthritis Support Group.

The credit union marked the occasion with a tombola and cupcakes to fundraise.

Branch manager Marie Haywood said: “We moved into this office in November 2015 so that we could be more visible and closer to people in the local community. We have 650 members in the Mansfield area who we serve with affordable, ethical, financial products and to date we’ve lent out over £525,000 to the local community in loans.

“We place a strong importance on financial education and offer our members a one to one based service. Our staff take the time to sit with members and go through a budget planner, income and expenditure and look for areas where we might be able to save money for members – for example, we just helped one lady save half the cost of her water bill. We look to try and improve everyone’s financial situations as a whole.

“Christmas is coming and we would advise people in the local community not to be lured into deals with higher-cost and payday lenders to help fund the festive season. Come in and see us to find out if we can help. Every person who takes a loan from the credit union at the moment also pays into a savings account so they can save while they borrow. We already have people who are saving for Christmas 2018 so they won’t need to borrow again next year.”

The Mansfield branch of Nottingham Credit Union also gives talks and visits the local community to help with financial education, including local Sure Start Centre, Mansfield Council and Ashfield District Council.

The Mansfield branch of Nottingham Credit Union is open Tuesday to Friday between 9.30am and 2.30pm.

For more information, pop in to 3 Clumber Street in Mansfield, NG18 1NU, find us on Facebook @NottinghamCU, call 0115 828 3121 or email

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Money saving – how to sort your festive finances

NCU-infographics-01It’s now only six weeks until Christmas!  The festive season is always one for overdoing it on too much turkey, but at Nottingham Credit Union we want to help you make sure that your festive hangover isn’t a financial one which sticks around, by giving you our top 5 money saving tips.

Christmas is traditionally a time of year for the giving and receiving of gifts rather than money saving, but last year the Money Advice Trust flagged that over 16.9million of us borrow to cover the cost of Christmas and that 76 percent (12.8million) use credit cards and 2.6million use high-cost catalogue credit.

We’ve compiled some top money saving tips for Christmas but, if you must borrow, borrow responsibly and affordably as it is all too easy to get trapped in the debt cycle with payday loans and high-interest borrowing.

We know that Christmas can be an expensive time of year and, if you do need to borrow, Nottingham Credit Union can offer you a low-cost loan (and ways to help you save for next Christmas at the same time).  We are not for profit and don’t impose any early repayment charges or penalties.

Whether you have already saved with us for Christmas or you need to borrow a little more, you can register for our easy, safe and secure online and mobile banking here to have access to your money within three hours.

To find out more, call us on 0115 828 3121 or apply on our website.

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The BBC Needs You!


The BBC and Curve Media are looking for people to take part in a new TV programme.

We are working closely with the BBC and Curve Media on a new uplifting television series that highlights the important work carried out by credit unions like ourselves up and down the country.

The programme will follow our work in helping people like you find loans that have enriched or changed your lives. If you’ve taken out a loan with us in the past and wish to share your positive experiences, the BBC would be delighted to hear from you.

Perhaps you took out a loan to fund essential home improvements, to pay for a much-needed holiday, an unexpected repair bill, or paying-off other high-cost loans? Or maybe your reasons were altogether more personal. Whatever your motivation, they’d like to hear your story.

If you are interested in taking part, please send all your contact details and a brief description of the reasons for your loans to the following email: Or you can call the Curve Media team on 07391 218169. Don’t worry about the cost – they’ll call you right back. Or if you prefer, you can speak to us here and we can put you in touch.

Thank you for your time.

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Beginners Guide to Managing your Money

New Year is a great time to start thinking about your money plans for this year. If you haven’t been a great saver in the past it doesn’t mean you can’t start now. Learning to manage your money better is the first step and the Money Advice Service have a great guide that is simple and effective to start you off on the right path…

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Job Opportunity at our Mansfield Branch

Member Services Assistant – Mansfield


You’ll be responsible for building relationships with customers on a one-to-one basis. You’ll take time to find out their needs and provide a solution from our products and services. You’ll need to provide face to face and telephone-based customer service. The aim of the role is to help customers achieve financial stability.

Who we’re looking for:

You don’t need any direct experience in the financial services – but you will need experience in an account management or an in-depth customer service role.

You’ll need to have:

  • An interest in people and building rapport quickly
  • Plenty of drive and commitment.
  • Confidence and be able to speak to lots of different types of people in any situation
  • Good decision making skills and the ability to analyse complex situations
  • Excellent IT skills including Microsoft Office packages
  • Enthusiasm about working as part of a team.

As a minimum requirement you’ll:

  • have previous experience in financial services or retail customer-facing roles.
  • have numeracy and literacy skills equivalent to GCSE grade C or NVQ II standard.
  • have previous experience focusing on customer outcomes from in-depth customer interactions.
  • be inquisitive, outgoing and empathetic.
  • be aware of financial services compliance rules and regulations.

It would be nice if you also had:

  • Previous experience in a similar account management or in-depth customer handling position.

What you’ll be doing

Working on the branch floor, you’ll be banking hall and office-based. You’ll need to have the confidence to build relationships with people that expect a wide knowledge of financial services.  You’ll be comfortable in answering a simple question to handling a complex problem.

Your communications skills will shine when you’re out and about talking to Partners and potential customers. Finding out how our services meet their needs and putting us in a positive light are essential parts of the role.

You’ll stay enthusiastic, calm and polite.  You’ll share your in depth knowledge of our products and services with our customers, ensuring they have all the information they need to make the right choice.

You’ll sometimes work on your own, but you’ll mostly work with colleagues, supporting each other to help customers. You’ll have to be able to spot opportunities to help our customers. You’ll need to know the ins and outs of all our products and services and how to work our computer systems and processes, but we’ll train you in that.

This role is for 21 hours – Tuesday – Friday.

Salary is £14560 pro rata

Closing date is 3rd January 2017. Interviews to take place week commencing 9th January.

Please apply with a covering letter of interest and your CV to Ella Ferris, General Manager, email



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5 Shopping Weeks Left until Christmas!

Yes, there are really only 5 shopping weeks left until Christmas! Although a magical time of year it can get a little stressful when trying to do everything for everyone. You will by now no doubt have set a budget and started buying gifts. With food and entertaining to consider as well you might find yourself struggling to cover everything financially. We know that it can be easy to turn to a high cost lender or credit card to make ends meet, but we urge you to consider your options first. Although high cost lenders can often seem attractive – you get the money often the same day and the repayments can be quite low. What you don’t often see is the high interest rate which can run into thousands! This means that when you get to the new year, you could find yourself in debt and struggling to get out of it. We want you to have a happy Christmas and be able to afford the things you want and need for yourself and your family, without running up mountains of debt in the process!

As a fair and ethical lender, we consider all applicants regardless of circumstances, even those with poor credit histories and aim to help you manage your money better. When you apply for a loan from us you get a quick decision and flexible repayment options to suit everyone’s budget. Here is a typical loan example of how we might help you:

Borrow £500 over 52 weeks from £11.50 per week! This is based on 42.6% representative APR with a total repayment of £597.02.

Apply online today! 

Terms & Conditions apply. Loans are subject to status. Over 18’s only. Nottingham Credit Union is a responsible lender. Please contact the branch if you require any further information.




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SGM October 2016

Our Maid Marian Way branch will be closing at the earlier time of 4pm on 6th October due to our Special General Meeting.

We are holding a Special General Meeting (SGM) on October 6th 2016 at Nottingham CVS, Milton Street, Nottingham, NG1 3FB. The meeting is scheduled to begin at 4:30PM.

We are hosting this meeting to vote on the proposal to allow all Boots UK staff to join Nottingham Credit Union.

Boots has it’s history firmly in Nottingham and has a large employee base locally. They would like us to offer our services to all of their UK staff via payroll deductions.

See our SGM Invitation for more information.


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Affordable Credit for All

We are delighted to be part of a new campaign called Affordable Credit for All. Around ten million people in the UK are excluded from obtaining credit at reasonable rates because they are, or have been, in negative financial situations, usually not of their own making. This results in many individuals having to turn to loan sharks, very expensive payday loan companies or doorstep lenders to access credit. Over the past five years, the amount of money people have borrowed through payday lenders in the UK has boomed from £900m to £1.8bn. It is now estimated that 2million people use payday loans. 

Nottingham Credit Union, along with credit unions around the country offer an affordable lending solution – people are able to borrow money whilst still being in charge of their finances, as they know how much to repay and when. The interest rate on a loan from a credit union is much lower than payday lenders, doorstep lenders and loan sharks. In the UK, there are over 1.6million credit union members who were lent over £5 million during 2015.

We are working alongside NAN who offer advice to people on where they can get affordable credit from.  This partnership means that people are informed about credit, and will prevent them from sinking further into poverty and debt by being educated about affordable lending ahead of borrowing.   

This new campaign around Affordable Credit for All believes in raising awareness about affordable lending and credit unions, so that individuals have all the information and choices to make the correct decision when seeking to access credit to ensure that they are not stepping into a deep journey of debt and poverty.

We are proud to be part of the Affordable Credit For All campaign and support the belief that by working with other organisations that believe in financial inclusion and a need for affordable lending –more can be done to help the ten million people in the UK who are currently excluded from obtaining credit at reasonable rates.

If you are in debt, please seek help from NAN or any other reputable advisory organisation/service. We can help with affordable and responsible lending, so please get in touch.

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Nottingham Credit Union saved a member £753 a month!

One of the main aims of Nottingham Credit Union is to improve the financial wellbeing of the Nottinghamshire community. So when we hear lovely stories like this one, we want to share!

A couple came to Nottingham Credit Union after being referred by a High Street Bank in Mansfield, who were unable to help them with a loan. We consolidated their debts and saved them £753 a month in loan payments. The amount they were paying back a month was huge! The couple had run their debts up over a period of time. Due to unforeseen circumstances with family, they had nowhere else to turn and didn’t know what to do! They were overwhelmed with the service they got us. As a token of their appreciation, they sent us a lovely thank you card and these beautiful flowers. Thank you to our partners for referring them to us. We were delighted to help and make such a positive impact on their lives.

Getting out of debt

Getting out of debt isn’t always easy. Although we know debt can be overwhelming, it is much worse to bury your head in the sand. It is better to face it and seek help! If you or anyone you know needs help consolidating debts, please contact us!

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Survey Results are In!

We are delighted to report that our recent customer satisfaction survey produced some incredible results.

95% of our members rated our service as either excellent or very good!

90% said they were extremely or very satisfied with using our website.

Finally, a staggering 98% said they would recommend Nottingham Credit Union to a friend. This is great to hear and we are enormously grateful to our members for their continued support and in completing the survey which helps us to continually improve the products and services we offer to help the Nottingham community.

If you have any questions or comments, please do not hesitate to contact us.

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